JOB DESCRIPTION

JOB TITLE:      Senior RPA Developer

REFERENCE:      SA2020108

LOCATION:      The Heights, Weybridge

GRADE:      CL2

REPORTS TO:    Manager in UK Business Innovation Group

SALARY RANGE:   £45,000 - £55,000      

SUBSIDIARY / DEPARTMENT OVERVIEW:

The role is to provide support and development services within Business Innovation Group of IT Innovation team to Samsung Electronics across Europe/Africa for RPA and BPS business

PURPOSE OF THE JOB:

The role requires deep and strong knowledge for business practices in Robotic Process Automation and also business process knowledge in business application. Experience and knowledge on software development domain expertise would be highly beneficial.

KEY ACCOUNTABILITIES

• Implementing/designing/operating automated processes with RPA tools, including providing go-live and post-production support
• Preferably, Understand “Automation Anywhere”, “Win Automation”, “Brity Works IPA”.
• Willingness to learn other third RPA tools and RPA architecture
• Understand company’s business process and map system to RPA tool.
• Ensure all work undertaken and system applications conform to Company standards and procedures and meet the agreed service levels
• Manage, plan and prioritize tasks to achieve agreed deadlines and meet user requirements
• Identify and implement improvements to systems and its applications to meet forecast business requirements
• Work in multi-disciplinary teams on major projects, contributing expertise and advise to ensure successful project completion
• Strong business analysis and requirement gathering ability, with experience in producing solution and process design documentation.
• Bank holiday cover for European/African users.
• The business has a fast pace environment and that the business changes require someone adaptable and willing to learn new areas.

KEY LIAISONS:

• Samsung Electronics Europe/Africa Subsidiaries
• Samsung Electronics Europe management team
• Subsidiary IT teams
• Samsung SDS Korea

DIMENSIONS:

• Maintain good and strong relationships with all key liaisons
• No. of communication partners: circa 5000
• No. of Samsung Electronics European subsidiaries: 40

EDUCATION:

• Degree in Computer Science or a related technical field, or equivalent.

SKILLS AND ATTRIBUTES:

Essential –

• Software development domain expertise in one or more general purpose programming languages.
• At least 5 to 7 years of experience with one or more RPA tools (e.g. UiPath, Automation Anywhere, Blue Prism)
• Dedicated to customer care or customer support.

• Ability to liaise with internal and external customers at all levels.
• Excellent verbal and written communication skills in English.
• Self-motivated, well presented, professional and dedicated.
• Keep up to date with emerging technologies and products as well as awareness of opportunities there provide
• Largely autonomous role and comfortable with working with senior managers within IT and within the business.

Advantage -

• Coding skills in JavaScript and VBA.
• Travel within Europe/Africa or to South Korea.
• Certification of “Automation Anywhere” or “Win Automation”.
• Korean speaking

EXPERIENCE:

Essential –

• Good customer facing skills with experience of all levels of people in the user community up to and including senior board members.
• Able to take responsibility, work under pressure, show initiative and have strong problem solving and communication skills.
• Relevant work experience at least 3 years and more, including software development and/or test automation.

Advantage -

• RPA solution experience such as “Automation Anywhere” or “Win Automation”.
• Experience in SAP.
• Experience of the business process improvement tasks.
• Good business process knowledge in retail industry(or Hi-Tech product sales)
• Experience of working in a large multi-national company in a support and development role.

HOURS OF WORK:

• 37.5 hour week. Some weekend and evening work may be required for emergencies and projects.

SALARY & BENEFITS:

• Basic annual salary depending upon experience
• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade CL2/3)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

CHALLENGE:

Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.

Note:    This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.

JOB DESCRIPTION

JOB TITLE:      Senior RPA Consultant

REFERENCE:      SA2020107   

LOCATION:      The Heights, Weybridge

GRADE:      CL3 depending on experience

REPORTS TO:    Manager in UK Business Innovation Group

SALARY RANGE:   £50,000 - £65,000      

SUBSIDIARY / DEPARTMENT OVERVIEW:

The role is to provide RPA Business development (Including Sales and Projects Management) and consulting services within Business Innovation Group of IT Innovation team to Samsung Electronics across Europe/Africa for RPA and BPS business

PURPOSE OF THE JOB:

The role requires deep and strong knowledge for business practices in Robotic Process Automation and business process knowledge in business application. Experience and knowledge on software development domain expertise as a team lead would be highly beneficial.

KEY ACCOUNTABILITIES

• Support and Leadership of automation team to ensure delivery of automated process in line with service outcomes and to meet and exceed business targets across multiple business journeys
• Coaching and development and support the team to continuously improve output and quality of deliverables post implementation
• Refining the process for identifying, designing, building and operating suitable automated processes with RPA tools
• Implementing/designing/operating automated processes with RPA tools
• Ensuring that relevant governance and collateral is completed to a high standard and Company standards, including the completion and sign off and meet the agreed service levels
• Responsible for delivery, communication and coordination of work in the team
• Offer consulting services for Samsung SDS Europe customer requests.
• Preferably, Understand “Automation Anywhere”, “Win Automation”, “Brity Works IPA”.
• Understand company’s business process and map system to RPA tool.
• Manage, plan and prioritize tasks to achieve agreed deadlines and meet user requirements
• Identify and implement improvements to systems and its applications to meet forecast business requirements
• Work in multi-disciplinary teams on major projects, contributing expertise and advise to ensure successful project completion
• Bank holiday cover for European/African users.
• The business has a fast pace environment and that the business changes require someone adaptable and willing to learn new areas.

KEY LIAISONS:

• Samsung Electronics Europe/Africa Subsidiaries
• Samsung Electronics Europe management team
• Subsidiary IT teams
• Samsung SDS Korea

DIMENSIONS:

• Maintain good and strong relationships with all key liaisons
• No. of communication partners: circa 5,000
• No. of Samsung Electronics European subsidiaries: 40

EDUCATION:

• Degree in Computer Science or a related technical field, or equivalent.

SKILLS AND ATTRIBUTES:

Essential –

• Software development domain expertise in one or more general purpose programming languages.
• Dedicated to customer care or customer support.
• Proactive in communicating to your team, colleagues and leadership and are comfortable working with stakeholders in working group

• Ability to liaise with internal and external customers at all levels.
• Excellent verbal and written communication skills in English.
• Self-motivated, well presented, professional and dedicated.
• Largely autonomous role and comfortable with working with senior managers within IT and within the business.

Advantage -

• Coding skills in JavaScript and VBA.
• Certification of “Automation Anywhere” or “Win Automation”.
• Travel within Europe/Africa or to South Korea.
• Korean speaking

EXPERIENCE:

Essential –

• Excellent customer facing skills with experience of all levels of people in the user community up to and including senior board members.
• Able to take responsibility, work under pressure, show initiative and have good problem solving and communication skills.
• Relevant work experience at least 3 years and more, including software development and/or test automation.

Advantage -

• RPA solution experience such as “Automation Anywhere” or “Win Automation”.
• Experience of the business process improvement tasks.
• Good business process knowledge in retail industry(or Hi-Tech product sales)
• Experience of working in a large multi-national company in a support and development role.
• Proven track record within RPA implementation across multiple projects
• Extensive experience of leading RPA developers
• Experience in SAP

HOURS OF WORK:

• 37.5 hour week. Some weekend and evening work may be required for emergencies and projects

SALARY & BENEFITS:

• Basic annual salary depending upon experience
• 25 days annual leave
• Up to 15% discretionary performance based bonus per annum (following successful completion of probation period)
• Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
• Permanent Health Insurance
• Private Medical Insurance (starting from grade GL4)
• 4x Life Assurance
• £35 per month Flexible Benefits allowance (following successful completion of probation period), e.g. gym, travel insurance, life assurance, health assessment, dental insurance, etc.

CHALLENGE:

Samsung SDS Europe Ltd is operating in a fast moving, challenging environment where processes and procedures are constantly changing. It is essential the incumbent keeps abreast of IT developments and evaluates the possible impact on business.

Note:    This job description summarises the main aspects of the job, but does not cover all the duties that the jobholder may be required to perform. This document is intended to enhance the understanding between the Manager and the employee and may be changed/amended as the job/business needs require.