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Job Description & Person Specification
Job title: National Compliance Manger
Department: National Compliance
Preface:
The guiding principle is:-The Manager is manage the process of; defining
tests required, program their delivery, monitor the execution
of the program to achieve 100% compliance of clients test
program and be accountable to our Clients, Branch Managers
and Management Board.
Job Synopsis:
1. To develop the National Compliance team to achieve full compliance.
2. To manage the National Compliance team ensuring the delivery of cyclical
testing to life safety systems.
3. Maintain staff objectives at least 90% of the time*
4. To improve Engineer productivity *
5. Health & Safety policies to be adhered to at all times.
6. Maintain staff turnover to a maximum of 8%
7. Utilise 100% of the company HR policies at all times
8. Sickness & Absence to be actively managed and reviewed quarterly
9. * Agree and set staff objectives and Engineer productivity
10.Communicate with colleagues and Clients
Role Prospectus: National Compliance Manager
Working with and develop a team to take ownership and full responsibility of the
companies diverse range of compliance testing including cyclical testing of Fire
Alarms, Fire extinguishers, Emergency Lighting, Dry Risers, Sprinkler systems,
Gates, Warden Call Systems. The testing is to be carried out by a national team
delivering testing to the satisfaction of our clients, on time, within budget, and at
a profit.
The role will require you to liaise with/ report to The Management Board.
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You will be expected to take ownership of our testing regime and be actively
involved in providing: H&S CDM documents, programmes for work, contract
meetings, working with the contract management team to prepare interim
valuations/ claims for payment, final accounts, O&M Manuals and the
management of resource.
The role encompasses but is not limited to the following key aspects:-
Commercial Responsibilities:-
To receive new projects, review plan and mobilise a testing program using best practice and with an understanding of key milestones and risks,
produce a plan to mitigate the latter at every opportunity.
To review the cost, sale and margin expectations of each project and
formulate a plan to reduce cost, protect margin and increase profitability wherever practicable.
To review contract documents and have a reasonable understanding of commercial deliverables and risks, escalating any concerns to Branch
Manager associated with the contract.
The raise orders (using our systems), identifying delivery priorities, negotiating cost reductions wherever practicable while ensuring
programme milestones can be achieved.
To use, manage and where required enforce our terms and conditions for
sub contractors.
To actively review costs and control cost creep via our project accounting system.
To be proactive in seeking and developing further sales opportunities within the scope of an individual project.
To manage/ consult and build a good working relationship with the clients
representatives, contract administrator, clerk of the works etc), for the benefit of all parties.
To measure, estimate and prepare quotations for variations as required throughout the contract.
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To assist the estimation and sales team in tender/ quotations/ bids as required.
Operational:-
Pre plan testing to achieve 100% compliance and identify in advance of any potential failures to achieve 100% compliance.
Work with the senior management team to mitigate potential failure to
achieve 100% compliance.
To manage a testing regime to ensure systems are test and maintained to
all relevant standards
To communicate and be accountable to our clients.
To manage sub contractors/ direct staff/ operatives to achieve the successful delivery of the project.
Work with the OpenView team of contractors or in-house resources and the clients team on the day to day running of the testing program,
ensuring that each job under their control is pushed forward keeping to or improving on the issued programme.
To implement the client’s core specification and specific specification, ensuring all aspects are met unless otherwise agreed through signed/
official client instruction.
To liaise with project managers supervisors & sub contractors of all trades, dealing with issues arising on site and ensuring that the ordered and specified works are being implemented as would be expected,
advising the Board of any issues that require escalation.
To assist in instructing sub contractors and direct resource on the best methods of installation reviewing all aspects i.e. sighting of equipment, safety, aesthetics, practicality, functionality – knowing the clients
specification.
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To technically review the specified testing requirements checking that all areas of the specification have complied with & that the correct equipment
has been ordered, delivered and installed.
To provide regular updates to the Management Board on the progress of each project.
To keep up to date on a weekly basis any electronic forms of project monitoring the company operates.
Put in place a monitoring system to proactive audit the technical ability testing staff.
To carry out pre handover inspection of all systems and attend handover
meetings as required.
Health, Safety & Quality:-
To review and ensure that Health and Safety policy and site specific Health & Safety are being adhered to, reviewing the documentation and
advising the Board and Group H&S Manager of areas of concern.
To inspect the installations periodically ensuring a high standard or works are being delivered, insuring that defects are corrected; the site is kept
tidy and safe.
To undertake any other works not detailed in the above as identified and
requested by the the Board of Directors.
Software Skills:-
The applicant would be expected to be experienced in and able to use on a
regular basis:-
MS Word – Be able to produce contract related documents, letters etc.
MS Excel – Be able to produce worksheets with a degree of complexity.
Training will be provided on our Project Accounting system.
Responsible to: The Management Board
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Responsible for: A national team of in excess of 40 compliance engineers & 6
Compliance Administrators, supervisors and sub contractors
Responsibilities:
To communicate with our customers and staff, achieve or exceed expected
margins managing resources effectively develop the team to meet the company
needs
Objectives:
Deliver projects on time and to budget.
Person Specification
Criteria Essential Desirable
Experience
5 years demonstrable experience in managing compliance testing and usefully
delivering contacts in the security or electrical industry.
The ability to manage multiple contract
Attention to detail and adhering
to company processes.
Be fully aware and conversant with requirements set out
within The Regulatory Reform (Fire Safety)
Order 2005 & Fire (Scotland) Act 2005
Be fully aware and
conversant with associated building
regulations including but not limited to Approved Documents B, P & M
Be fully conversant with the most recent British
Standards and Recommendations associated with THE
ABOVE. Namely ; o BS5839 Parts (all
parts) o BS7273 (all parts) o BS5266,
o BS5306-1 2017 o BS9999,
o BS9991 o BS 8604-1
o BS7671 Have a full working
knowledge of the
statutory testing & maintenance regimes set
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out within associated
British Standards for systems including but not limited to;
Fire Detection
and Alarm Systems in non domestic
premises Fire detection
and alarm systems in
domestic premises
Emergency
Lighting systems
Portable fire extinguishers
Warden Call
& Social Alarms
Have a working
knowledge and
understanding for the provision of these systems
within the “specialised housing” environment Namely; NFCC Specialised
Housing Guide
Qualifications & Licences
Driving Licence
Competencies
Desirable
Working Knowledge of MS Word Excel, Project Visio
Auto CAD ( or similar programs)
Special aptitudes
Ability and willingness to
communicate both verbally and
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in writing with our customers.
The ability to work through a process and provide MI in a timely fashion
To be able to prioritise workloads
‘Eye’ for detail
Excellent Planning and Administration Skills.